Hotel Acta Millenni ****
Barcelona

FAQ

How do I get to the hotel from the airport?

Bus + Metro: The “Aerobus” leaves the terminals every 12-15 minutes. It takes 20-25 minutes. The cost is 3,50 euros per person. It is fast and comfortable, with decks for luggage. You must get off at the last stop: Plaça Catalunya and transfer to metro up to “Paral·lel. The hotel is located 100 meters away.

Taxi: Easy to get. The approximate cost is 20-25 euros. It takes 15-20 minutes.

Train + Metro:The train from the airport leaves every 30 minutes and takes 35 minutes. You must stop in Plaça Catalunya and transfer to metro up to “Paral·lel”. The hotel is at 100 meters. The same transportation ticket is valid for both train and metro.

Private mini van: 75 euros including 45 minutes waiting time. Up to 7 persons. Send us an email and we will arrange it. We just need your flight details.

From the Girona airport (105 km North), the best option is the direct bus to Barcelona city center. Once there take metro up to “Paral·lel” station

Is the hotel in the city center?

Yes: Near the old city, Rambla, port and Montjuïc.

What is the nearest metro station?

“Paral·lel” is 100 meters away. Lines 2 and 3

How do I book?

Insert the arrival date, hit “Check Availability and Rates” and fill in the form.

You will receive an e-mail with the reservation confirmation.

Pay as you wish once in the hotel. Your credit card is needed as guarantee only.

How do I book a triple room?

By adding an extra bed. Tick the option on the reservation form. Note that only double bedded rooms accept an extra bed.

How do I change my reservation?

Cancel your reservation and make a new one.

Make sure that the new reservation is available before cancelling the previous one.

You can also send us an e-mail with your change request.

Can I cancel my reservation? How? Is there a fee?

Cancel your reservation at no fee by using the entry on the left bar. It will only be possible before the deadline (the conditions are stated on your reservation confirmation details).

Can I book your hotel by telephone?

No. We will be glad to assist you by telephone but you must reserve online or by email (we need your details in writing). Note that the offers are available for online reservations only.

May I get a good rate if I contact you by email?

Our best rates are available on the website only. You will not get a better rate by trying other ways.

Why do you need my credit card? Is it secure?

By providing your credit card, you make sure that your room will be waiting for you. We need it as a guarantee only. You can pay as you wish once in the hotel.

Your credit card details are encrypted through secure server (VeriSign). It is safer than e-mail, fax or telephone.

Is breakfast included? How much does it cost?

Breakfast is not included. We serve an optional complete buffet breakfast every morning. The cost is 15 euros per person. No booking is needed.

However, you get breakfast for 40% less by adding it to your room reservation.

Will I get a worse room if booking an offer?

No. All what we ask is that you meet the specific offer conditions.

Can I combine a room offer with the breakfast discount?

Yes. The 40% breakfast discount is an optional addition to all the web reservations.

Can I choose the bed arrangement of my room?

Yes, but only if you use this website to book. Please use “comments” to tell us if you prefer a queen size bed or two twin beds…

Can I request preferences about my room (non smoking, with balcony, high floor…)?

Yes. Write it in “comments”. We will do our best.

I am planning a surprise trip for my couple. What can you offer?

We have an offer for honeymooners, birthdays and anniversaries. In addition, a complimentary bottle of cava (Catalan champagne) will be waiting for you in the room. Flowers? A table of cheese and wine? A customized card?… Just tell us.

You can also pay the bill in advance. All we need is a signed authorization to charge your credit card.

Which options do you offer to accommodate a family?

An extra bed for one child up to 12 is free (even for two children, if they fit). Book a double room and request the extra bed in “comments”. The best option for two adults and children is a suite. It has a bedroom for the adults and a separate room with a sofa bed for the child/ren. Four adults cannot be accommodated in a suite. Cots are also available at no charge.

What is the check in/ check out time?

12 noon. It may be earlier or a bit later, depending on availability. We cannot guarantee it. Late arrivals are no problem at all. The room will be waiting for you until any time.

Will I have an internet connection in the hotel? How?

If you bring a laptop, use our wireless system for free (we can set up your computer if necessary)

There are computers with internet in our business center (“Espai acta”). 24 hours opened and free.

Is there a parking in the hotel? Is it secure?

Yes. There is a private parking adjoining the hotel. The price is 27 euros per night. Just tell the receptionists at your arrival.

Can you store my luggage after I leave the room?

Of course; until any time, at no charge